Article archive
Every published article, newest first. Page 13 of 13.
BondsBonds: What's the Catch?
I gave a client a quote on his collection agency bonds last week and he did a double take, asking "What's the catch?" The quote was 33% less than what he currently pays. I assured him there was no catch. I am proud of the service and value we provide to our clients, and it [...]
LicensingLicensing 101: With The National List of Attorneys
Cornerstone Support has partnered with The National List of Attorneys to do a blog series on licensing. Cornerstone Support is a licensing service provider to the collection industry. You can learn more about The National List of Attorneys and view our blog series by visiting their website. No two licensing projects are exactly alike. In [...]
LicensingSelecting a Specialized Insurance Agent
In recent months, we have spoken with an alarming number of collection agencies and debt buyers who bought (or nearly bought) E&O policies based on questionable advice from their insurance agent. Incredibly, some of these insurance agents were with companies who claim to specialize in coverage for the ARM industry and advertise extensively in industry [...]
LicensingAre Your Windows Dirty?
Fingerprints, smudges, bug guts, and even dog-slobber are all familiar hallmarks of dirty windows. But what about bar codes? Or a corporate logo? Words, letters, or numbers? Ever see these later items obscure your window? If not, then maybe you are not loo king at your own collection letters. Consumers and courts are peering through [...]
LicensingThe CFPB Against Everybody: What we can Learn From the Latest Civil Action
In March of 2015, the CFPB filed a civil action against a host of defendants. Caught up in this legal net were several alleged debt collection agencies, a host of payment processors, and a technology vendor. The CFPB alleges that "debt collectors" engaged in schemes to defraud consumers by collecting from them debts that, for [...]
LicensingOutsourcing - Does it Make Sense?
It is interesting to me the number of conversations that I have with agencies regarding the basic tenets of outsourcing. While my conversations are specifically related to licensing, more often than not I find myself walking through the more general advantages of outsourcing - those benefits inherent to the idea of outsourcing regardless of industry. [...]