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Case Study

Debt Collection Agency Goes Over a Decade Without a Missed Licensing Filing

A premier nationwide debt collection agency entrusted its licensing to Cornerstone to eliminate the risk of missed deadlines. Over a decade later, filings are completed on time, every time, and Cornerstone's in-house surety bonds keep the entire compliance process in one place.

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Premier nationwide debt collection agency · Debt Collection

A premier nationwide debt collection agency entrusted its licensing to Cornerstone to eliminate the risk of missed deadlines. Over a decade later, filings are completed on time, every time, and Cornerstone's in-house surety bonds keep the entire compliance process in one place.

Outcomes

Trusted licensing partnership

10+ yrs

Trusted licensing partnership

Missed licensing filings

0

Missed licensing filings

What Was the Problem?

  1. Before

    Missed deadlines were a business risk

    The agency was particularly concerned about the risks associated with missed deadlines, which could result in compliance issues or interruptions in its services. Licensing needed to be completed accurately and on time for the agency to maintain operational integrity and keep growing.

  2. The search

    An expert vendor to take licensing off their plate

    The agency wanted a service provider who could take the burden of licensing off its plate so it could focus on growing as an agency, without being bogged down by administrative burdens.

How Cornerstone Helped

  1. 10+ years

    On-time filings, every time

    For over a decade, Cornerstone Licensing has made the licensing process easy for this large debt collection agency. The team is proactive and asks for items needed to finish the licensing months before deadlines, and the agency knows Cornerstone will always complete the filings on time, every time.

  2. Bonds

    In-house surety bonds

    Cornerstone offering surety bonds in-house has made the entire process of staying compliant in licensing effortless, with licenses and bonds handled together instead of split across vendors.

  3. Outcome

    Workforce productivity gains

    By outsourcing licensing to Cornerstone, the employee who would be responsible for licensing has more time to focus on their core role, contributing to the business across financials, benefits, insurance, and more.

In Their Words

"If you gave me this entire call to think of something negative about my experience with Cornerstone, I couldn't do it."

Chris R.

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