Skip to content

Licensing

Connecticut to License US Locations Only

Update regarding new law: Connecticut to take a NO ACTION POSITION for Qualified Collection Agencies Earlier in August we reported that Connecticut had signed into law an Act that, among other things, stated that the Connecticut Department of Banking would no longer issue consumer collection agency licenses to an office outside of the United States

← All articles
Filed under Licensing

Update: Connecticut Dept of Banking clarifies collections permissions for agencies who have a Non-USA main location with a USA branch

Public Act 18-173, requires that any licensable Connecticut activity be conducted from an office located in any state of the United States, the District of Columbia, any territory of the United States, Puerto Rico, Guam, American Samoa, the trust territory of the Pacific Islands, the Virgin Islands and the Northern Mariana Islands.

If the main office is not in a US location (as stipulated above) and the Collection Agency has a branch that is a US location, then the company can maintain its Connecticut Consumer Collection Agency license requirement allowing collections to take place only from US locations. Connecticut will require a statement from the company stating that no licensable activity will be conducted from the main office location or any non-US location.

Agencies can upload an executed statement from a control person confirming this understanding. This document can be uploaded to the Company Staffing and Internal Policies Section under Document Uploads on the Nationwide Multistate Licensing System (NMLS.)

Update regarding new law (August 24, 2018): Connecticut to take a NO ACTION POSITION for Qualified Collection Agencies

Earlier in August we reported that Connecticut had signed into law an Act that, among other things, stated that the Connecticut Department of Banking would no longer issue consumer collection agency licenses to an office outside of the United States and its territories.

This change raised questions for those currently licensed collection agencies with offices outside of the US.

  • Would the state honor those licenses until their expiration on December 31, 2018?
  • Would they reimburse those agencies for the fees that have already been paid for 2018?

In response to these questions and others, the Connecticut's Department of Banking issued a memorandum stating that they will take a No Action Position concerning the new requirement that any Connecticut collection activity be conducted from a "state" (US states and US territories) during the term beginning October 1, 2018 and ending December 31, 2018. This no action position is only for companies or individuals who hold a valid license effective through December 31, 2018.

Connecticut will not be issuing new or renewing existing collection agency licenses for an office located outside of the United States or its territories.

Original Post – August, 2 2018: Connecticut to License US Locations Only

Public Act 18-173 was recently signed into law in the state of Connecticut and will be effective October 1, 2018. The Act makes substantive changes to The Banking Law of Connecticut including the laws that govern Consumer Collection Agencies. As it relates to licensing, section 36a-801 of the Connecticut General Statutes have been amended to read that, "Any activity subject to licensure shall be conducted from an office located in a state, as defined in section 36a-2."

Section 36a-2 defines state to mean any state of the United States, District of Columbia, any territory of the United States, Puerto Rico, Guam, American Samoa, the trust territory of the Pacific Islands, the Virgin Islands and the Northern Mariana Islands. In short, the Connecticut Department of Banking will no longer issue consumer collection agency licenses to an office located outside the United States or its territories.

The Act also provides some clarity around licensing for debt buyers by specifically including the term debt buying in the definition of a consumer collection agency and defining debt buying as collecting or receiving payment on any account, bill or other indebtedness from a consumer debtor for such person's own account if the indebtedness was acquired from another person and if the indebtedness was either delinquent or in default at the time it was acquired.

Connecticut is not putting into place any licenses currently that will be revoked in October.

Found This Useful? Let's Get You Set Up.

Start an application and an expert will tailor the next steps to your situation.

Related reading

Maryland Rent Collection in 2026: 7 Licensing Risks Property Managers Must Avoid

Licensing

Maryland Rent Collection in 2026: 7 Licensing Risks Property Managers Must Avoid

Property managers in Maryland are running into a question that is getting more attention and creating real operational risk. Does collecting rent, especially when a tenant is past due, trigger Maryland's collection agency licensing requirements?

Licensing Challenges for Mortgage Servicers

Licensing

Licensing Challenges for Mortgage Servicers

Mortgage servicers play a central role in the housing finance system. They collect borrower payments, manage escrow accounts, respond to customer inquiries, and step in with loss mitigation or foreclosure processes when borrowers fall behind. Servicers act as the day-to-day managers of loans after origination, ensuring that cash flows properly between borrowers and investors. Since [...]

The Pros and Cons of Outsourcing Debt Collection for Startups and Small Businesses

Licensing

The Pros and Cons of Outsourcing Debt Collection for Startups and Small Businesses

Cash flow is the lifeblood of every startup. When customers delay or default on payments, even the most innovative ideas can stall. Founders often face a critical challenge: Should we collect overdue invoices ourselves, or hand them off to a third-party debt collection agency? Outsourcing debt collection - sometimes called debt recovery outsourcing - has become increasingly common for [...]

Consistency and Timeliness are Key

Licensing

Consistency and Timeliness are Key

Consistency & Timeliness are Key How accurate is your current licensing information? Licensees must report accurate and current information when filing registrations and licenses. To ensure accurate information, several states require their licenses to be filed through the Nationwide Multi-state Licensing System (NMLS). Within NMLS, company information is gathered based on the requirements of each jurisdiction. Individual information for owners, officers, directors and managers/qualified individ

Announcing Cornerstone's New Licensing Management Tool, Atlas

Press Releases

Announcing Cornerstone's New Licensing Management Tool, Atlas

Cornerstone Licensing introduces Atlas, a modern, streamlined portal for faster, clearer licensing work.

Cornerstone Licensing Services Unveils New Interactive Mortgage State Licensing Map Empowering Lenders and Brokers Nationwide

Press Releases

Cornerstone Licensing Services Unveils New Interactive Mortgage State Licensing Map Empowering Lenders and Brokers Nationwide

Free, real-time state-by-state map tool delivers state-specific licensing and bond requirements in a single click - fully integrated with our Licensing Portal.

Browse the full insights library, meet our editorial team, or download our whitepapers.

Insights

Found This Useful? Let's Get You Set Up.

An expert will respond within one business day.