On July 21, 2026, the FTC announced a proposed order against Dennise Merdjanian, tied to Superior Servicing LLC, over alleged false claims of affiliation with the U.S. Department of Education and false promises of student loan forgiveness. The proposed order would ban her from debt relief services and telemarketing and impose a judgment of more than $45.9 million, partially suspended based on inability to pay.
What changed
The FTC moved to resolve a student loan debt-relief and telemarketing case with industry bans and a large monetary judgment. The action reinforces FTC scrutiny of debt-relief advertising, government-affiliation claims, and telemarketing representations.
Compliance perspective
Debt-relief, ARM, and related marketing teams should review scripts, lead-gen pages, affinity claims, and any references to federal programs or agencies. Telemarketing controls, vendor oversight, and substantiation files should be current and easy to produce.
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