Maryland Transitioning to NMLS

Licensing

Maryland Rent Collection in 2026: 7 Licensing Risks Property Managers Must Avoid

Property managers in Maryland are running into a question that is getting more attention and creating real operational risk. Does collecting rent, especially when a tenant is past due, trigger Maryland's collection agency licensing requirements?

Licensing

Licensing Challenges for Mortgage Servicers

Mortgage servicers play a central role in the housing finance system. They collect borrower payments, manage escrow accounts, respond to customer inquiries, and step in with loss mitigation or foreclosure processes when borrowers fall behind. Servicers act as the day-to-day managers of loans after origination, ensuring that cash flows properly between borrowers and investors. Since [...]

Licensing

The Pros and Cons of Outsourcing Debt Collection for Startups and Small Businesses

Cash flow is the lifeblood of every startup. When customers delay or default on payments, even the most innovative ideas can stall. Founders often face a critical challenge: Should we collect overdue invoices ourselves, or hand them off to a third-party debt collection agency? Outsourcing debt collection - sometimes called debt recovery outsourcing - has become increasingly common for [...]

Compliance

Massachusetts Joins Nevada in Suspending Debt Collection Activities

Massachusetts Attorney General Maura Healey filed an emergency addendum that prohibited calls from debt collectors for ninety (90) days following the effective date of the regulation or until the State of Emergency Period expires, whichever occurs first. Massachusetts joins Nevada in temporarily suspending debt collection activity.

Licensing

Licensing Non-Performing Mortgage Loans: Triggers, Vendors, and State Pitfalls

Why default changes licensing exposure When a mortgage goes from current to delinquent, the work you do can shift - from servicing (collecting scheduled payments, escrow administration, statements) into collection (seeking repayment of a past-due debt). Many states regulate those two buckets differently. That means: The same team, using the same systems, may suddenly be performing regulated [...]

Licensing

Mastering the Art of "Nibbling"

The most common tactic used in negotiation by debt collectors is called "nibbling." Just as a mouse nibbles away at a piece of cheese, one teensy bite at a time until it's gone, nibbling is asking for small items, one at a time, and getting agreement on each until you've gotten a lot. No matter [...]