Skip to content

Licensing

Governor Signs Amendment Regarding Student Loan Servicing Laws

Update: California Governor Makes Law Change favoring Debt Collectors On Friday September 14, California Governor, Jerry Brown, signed into law Assembly Bill 38. This amendment to the "California Student Loan Servicing Act" clarifies that debt collectors who collect on defaulted student loans are NOT student loan servicers. This clarification was important because on July 1,

← All Articles

Update: California Governor Makes Law Change favoring Debt Collectors

On Friday September 14, California Governor, Jerry Brown, signed into law Assembly Bill 38. This amendment to the “California Student Loan Servicing Act”. Clarifies that debt collectors who collect on defaulted student loans are NOT student loan servicers. This clarification was important because on July 1, 2018 student loan servicers were required to have a license to operate in California (read below)

Update: Statute Enforcement in California

Effective July 1, 2018, If you service a student loan in California you generally must first obtain a license.

California’s Student Loan Servicing Act (the Act) 1 provides that, as of July 1, 2018: “No person shall engage in the business of servicing a student loan in this state, … , without first obtaining a license pursuant to this division. “2

The Commissioner of the Department of Business Oversight (Commissioner) is legislatively mandated to administer the provisions of the Act, including applications and licensing. 3 All persons to whom the Act applies, who are engaged in the business of servicing student loans in California, must be licensed as of July 1, 2018.

According to California Financial Code Section 28104 (j) "Servicing" means any of the following activities related to a student loan of a borrower:
(1) Performing both of the following:
(A) Receiving any scheduled periodic payments from a borrower or any notification that a borrower made a scheduled periodic payment.
(B) Applying payments to the borrower’s account pursuant to the terms of the student loan or the contract governing the servicing.

(2) During a period when no payment is required on a student loan, performing both of the following:
(A) Maintaining account records for the student loan.
(B) Communicating with the borrower regarding the student loan on behalf of the owner of the student loan promissory note.

(3) Interacting with a borrower related to that borrower’s student loan, with the goal of helping the borrower avoid default on his or her student loan or facilitating the activities described in paragraph (1) or (2).

Contact us if you have questions about a California Student Loan Services License.


1 AB 2251 (Ch. 824, Stats. 2016), codified at Fin.

Code, § 28100, et seq.
2 Fin. Code,§ 28102, subd. (a).
3 Fin. Code, §§ 28106 , 28112, and 28118.

Found This Useful? Let's Get You Set Up.

Start an application and an expert will tailor the next steps to your situation.

Related reading

When Home Equity Investments Become Mortgage Loans: What State Licensing Changes Mean for Providers

Licensing

When Home Equity Investments Become Mortgage Loans: What State Licensing Changes Mean for Providers

As more states bring home equity investment agreements under mortgage lending laws, providers face new licensing requirements and regulatory challenges. Recent developments in Massachusetts, Maine, Illinois, and Connecticut highlight what lenders, fintechs, and investors need to consider when offering these products or expanding into new markets.

Planning to Expand in 2027? Start With a Licensing Roadmap

Licensing

Planning to Expand in 2027? Start With a Licensing Roadmap

Planning to expand into new states or launch new financial services in 2027? Learn how to build a licensing roadmap, navigate state-specific requirements, and prepare for a smoother, more efficient expansion.

Licensing

7 Business Changes That Could Affect Your Licenses

State licensing agencies rely on current information about the businesses they regulate. This can include ownership, management, physical locations, trade names, and individuals responsible for licensed activities. When that information changes, licensees may be required to notify regulators within a specific timeframe. Some changes must be approved before they take effect.

Grow ARM Revenue Through Data Security Compliance

Licensing

Grow ARM Revenue Through Data Security Compliance

Gain a Competitive Edge with Data Security Compliance The complexities of operating an Account Receivable Management (ARM) organization can be quite daunting, especially considering today's technology-centric world. Data security and compliance against various industry standards/regulations has become a fundamental business requirement of operating an ARM. Fortunately, along with this new technology challenge of compliance, [...]

Handling a Change in Ownership

Licensing

Handling a Change in Ownership

Changes to the ownership structure of a licensed collection agency can occur for a variety of reasons and are a regular part of the corporate life cycle. Unfortunately, the statutory regulations for the majority of jurisdictions prohibit the transfer of debt collection licenses. On top of that, the inflexible language of the provisions in almost [...]

A standing colleague discussing paperwork with a seated coworker

Licensing

Helpful Insights for Debt Buyers

5 TIPS FOR MITIGATING RISK WHEN BUYING DEBT The regulatory landscape in the debt industry is ever-changing, so it's critical that all players, including debt buyers, understand and implement the proper policies and technologies, and partner with the right vendors to ensure they are always compliant. In today's increasingly complex world, there is more [...]

Browse the full insights library, meet our editorial team, or download our whitepapers.

Insights

Found This Useful? Let's Get You Set Up.

An expert will respond within one business day.