Colorado Student Loan Servicers Act Takes Effect

Licensing

Maryland Rent Collection in 2026: 7 Licensing Risks Property Managers Must Avoid

Property managers in Maryland are running into a question that is getting more attention and creating real operational risk. Does collecting rent, especially when a tenant is past due, trigger Maryland's collection agency licensing requirements?

Licensing

Licensing Challenges for Mortgage Servicers

Mortgage servicers play a central role in the housing finance system. They collect borrower payments, manage escrow accounts, respond to customer inquiries, and step in with loss mitigation or foreclosure processes when borrowers fall behind. Servicers act as the day-to-day managers of loans after origination, ensuring that cash flows properly between borrowers and investors. Since [...]

Licensing

The Pros and Cons of Outsourcing Debt Collection for Startups and Small Businesses

Cash flow is the lifeblood of every startup. When customers delay or default on payments, even the most innovative ideas can stall. Founders often face a critical challenge: Should we collect overdue invoices ourselves, or hand them off to a third-party debt collection agency? Outsourcing debt collection - sometimes called debt recovery outsourcing - has become increasingly common for [...]

Licensing

New Colorado Website Requires Updated Communication to Consumers

Communication with Colorado Consumers must reflect the new website: www.coag.gov/car Greetings, It has recently come to our attention that some collection agencies may be using an outdated website address in communication with Colorado consumers in connection with debt collection. The website address (WWW.AGO.STATE.CO.US/CADC/CADCMAIN.CFM) listed in § 5-16-105(3)(c) of the Colorado Fair Debt Collection Practices Act [...]

Compliance

Compliance Corner: An Apple a Day Isn't Keeping Changes to Laws Affecting Medical Debt Away

While the August 12, 2024 deadline for comments on the proposed rules published by the Consumer Financial Protection Bureau ("CFPB") is quickly approaching, the landscape for vendors of all sorts working on the revenue cycle side of healthcare continues to change. A key priority in Washington, D.C. has been to address the issue of roughly [...]

Compliance

Compliance Corner: No Place Like Home? Fine-Tuning Your Remote Work Strategies

Unbelievably it has been almost five years since the world undertook one of the largest work-from-home experiments ever. Ready or not, in the days and weeks following the World Health Organization's March 2020 declaration that COVID-19 was a pandemic, employers throughout the world grappled with how to securely and productively have their workforces work remotely. [...]