Action required CSBS MA Aug 24, 2026

NewRez Multistate Mortgage Servicing Settlement

On August 12, 2026, a multistate settlement was reached with NewRez, LLC, involving 48 state financial agencies over improper insurance charges. The settlement totals $15.

On August 12, 2026, a multistate settlement was reached with NewRez, LLC, involving 48 state financial agencies over improper insurance charges. The settlement totals $15.5 million.

What changed

NewRez agreed to remediate over $4.5 million to affected borrowers and pay nearly $11 million more in costs and penalties.

Compliance perspective

Companies should ensure compliance with consumer protection laws and review their practices regarding insurance charges.

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